English Language Tutor Eli

English Language Tutor Eli from Santo Domingo, Dominican Republic
Name Eli M.
City Santo Domingo, Dominican Republic
Teaching English
Native Language Spanish
Originally From Dominican Republic
Working With Kids (10y+), Youth, Adults, Groups
Levels I Teach Beginner, Intermediate, Advanced
Lessons Take Place Online
Hourly Rate $25

I teach English and Spanish, when teaching, I focus on your needs and try to find the best ways for you to learn as easy and as quick as possible. Doy clases de inglés y español, cuando doy clases, me enfoco en tus necesidades y trato de encontrar las mejores formas para que aprendas lo más fácil y rápido posible.

Education / Certificates

A course on Typing Master helped me develop my typing skills to the highest level.

English Immersion program. I took advantage of this course and improved my English-speaking skills to an advance level.

Pinsleur Japanese Level 1. Course that has given me the ability to have a conversation in Japanese.

Microsoft Office. I learned how to fully manage all the features of the program such as Powerpoint and Excel.

Supervisor Workshop. During this course, I was able to learn how to be an outstanding leader. Different topics were covered, such as “Promote Communication,” “Guide the work,” “Lead the workforce,” “Coach employee performance” and “Develop yourself.”

Empathy Course. I was trained on how to apply empathy towards our customers and employees, the difference between empathy and sympathy. Main subjects touched: “Empathy as a skill,” “Listen with empathy,” “Feedback” and “Gaining your customers trust.” Leadership Course. Impart by INFOTEP, I was able to learn different techniques and abilities that a true leader needs to have. Also learned the importance of listening to your employees, think twice before making a decision and work together to achieve a common goal.

Professional Experience

Customer Service Representative. I worked at Laurus International for 2 years as an agent on the phones. I developed my skills and improved my vocabulary.

Chat Representative. Laurus International changed its name to ERC. This project called Shutterfly helped me with my typing skills. This was customer service oriented. With three chats at the time, I had to be able to type more than 50 words per minute. Lately I have a leadership position within the same project and it was a success story on its entirety.

Supervisor. I became a supervisor for the Q4 period of the Shutterfly campaign. Starting the position on October and ending in May 10 when the project left.

Supervisor. The call center Advensus gave me the opportunity to demonstrate what I’m capable of, I was hired as an agent and promoted to Supervisor in less than a month. I was a supervisor for Optimum (Altice) for about 3 years, I was there since October 23rd, 2017. I can brag about being one of the best and most knowledgeable supervisors on the floor to the point of becoming an SME for the client. I am currently looking for something more “work at home” oriented.

English Teacher for Mescyt -

Teaching Approach

Student Center-communication and example I would call it. I want my students to be at the center of their learning. I admit that I do enjoy being the "sage on the stage" in my classroom, but I realize that this does little to engage my students in deep thinking. My goal is always to enable them to be self-sufficient, basically, teach them how to learn.

Availability

I'm currently available every day after 12PM until 8AM the following day.

Teaching Place(s)

Online lessons on any platform you would allow such as Skype, Zoom, Google meets, etc.

My Location
Profile Details
Listed 3 years, Updated 3 years ago | Seen Active - 3 years ago
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