Privacy Policy

Introduction

This privacy policy sets out how LanguageTutors.ca uses and protects any information that you give LanguageTutors.ca when you use this website. LanguageTutors.ca is committed to ensuring that your privacy is protected. Whenever we ask you to provide any information, you can be assured that it will only be used in accordance with this privacy policy.

Information collected from tutors

Only when voluntarily provided by tutors, we collect the following information: full name, contact information including an email and phone number, language skills, native language(s), country of origin, education, professional experience, tutor's availability, information on preferred teaching place, teaching approach, aproximate tutor's location for the map, requested hourly rates, photo, video, resume, other documents and information voluntarily sumbitted by tutors. We also collect their IP addresses at time a tutor's application form is submitted. We keep track of date/time when an application form is submitted, profile last updated, and when a tutor shows activity on the site (e.g., update status of a tutoring request) and display this information on tutors' profiles.

Information collected from potential students

Only when voluntarily provided by potential students, we collect the following information: names, e-mail and phone numbers, their requests regarding language teaching. We also collect their IP addresses at time a tutoring request form is submitted.

What we do with the information we gather

We require this information to make our service possible, in particular, to present tutor's information on his/her profile, forward a tutoring request, match particular tutors to potential students, ensure other aspects of the service (e.g., tutor's status updates, collection of our marketing fees, etc). We will contact tutors, and sometimes, potential students by email, text message or phone as needed to clariy or request a certain information, notify or help connect tutors and students. Ip addresses we collect are used to quickly check a claimed location based on user's Ip address, thus helping prevent potential spam / fraudulent form submissions or to better match tutors to approximate location of potential students.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Like most websites, LanguageTutors.ca website uses cookies. These store information on your computer which support your journey through our website. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Cookies in advertising

We may use third party vendors, including Google to show our ads on sites on the Internet. They may use cookies to serve ads based on a user's prior visits to our website. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (”interest based targeting”). The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting http://www.doubleclick.com/privacy/dart_adserving.asp

Google Analytics

This website uses Google Analytics collect information about the visitors. Google Analytics uses first-party cookies and JavaScript code to help analyze how users may use this website. It anonymously tracks how our visitors interact with this website, including where they came from, what they did on the site including such things as newsletter registration. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of compiling reports on website activity and providing other services relating to website activity and internet usage.

Cookies Policy

Our more detailed separate Cookies Policy can be found on https://www.languagetutors.ca/cookies-policy/ .

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Changes to this privacy policy

LanguageTutors.ca has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This document was last updated on August 8, 2018.

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