Only when voluntarily provided by tutors, we collect the following information: full name, contact information including an email and phone number, language skills, native language(s), country of origin, education, professional experience, tutor's availability, information on preferred teaching place, teaching approach, approximate tutor's location for the map, requested hourly rates, photo, video, resume, other documents and information voluntarily submitted by tutors. We also collect their IP addresses at time a tutor's application form is submitted. We keep track of date/time when an application form is submitted, profile last updated, and when a tutor shows activity on the site (e.g., update status of a tutoring request) and display this information on tutors' profiles.
Only when voluntarily provided by potential students, we collect the following information: names, e-mail and phone numbers, their requests regarding language teaching. We also collect their IP addresses at time a tutoring request form is submitted.
We require this information to make our service possible, in particular, to present tutor's information on his/her profile, match particular tutors to potential students, forward tutoring requests, facilitate contact between a tutor and a potential student, including sharing their contact information between each other, ensure other aspects of the service (e.g., tutor's status updates, collection of our marketing fees, sending related requests and confirmations, reminders, follow-ups, etc).
We will contact tutors and potential students by email, text message or phone as needed to clarify or request certain information, notify or help connect tutors and students.
Ip addresses we collect are used to quickly check a claimed location based on user's Ip address, thus helping prevent potential spam / fraudulent form submissions or to better match tutors to approximate location of potential students.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on December 14, 2019.